Welcome to the new and improved Kennesaw Cutlery website!

Password Reset: 

  • Why do I need to reset my password?
    We're committed to enhancing security and protecting your account. As part of our ongoing efforts to improve user safety, we kindly request all legacy customers to reset their passwords upon login. This ensures that your account remains secure and up-to-date.
  • How do I reset my password?
    Resetting your password is a simple process. Just click on the "Forgot Password" link here or on the login page, and you'll receive instructions on how to reset your password via the email associated with your account. Follow the provided steps, and you'll have a new, secure password in no time.

Gift Cards: 

  • How can I purchase a gift card?
    Currently, gift card purchases are not available on our website. To buy a gift card, please call our dedicated customer support team at 1-800-735-4439 during our service hours: 8am to 8pm (Eastern Standard Time) Monday through Friday and 9am to 5pm (Eastern Standard Time) on Saturday. They will assist you in purchasing a gift card for your desired amount.
  • How do I redeem a gift card?
    To redeem a gift card, please call our customer support team at the same number, 1-800-735-4439. They will guide you through the redemption process and help you make a purchase using your gift card.

International Orders: 

  • Can I place an international order on the Kennesaw Cutlery website?
    Currently, we do not offer international shipping on our website. We apologize for any inconvenience this may cause. We are actively working to expand our shipping options to include international orders in the near future. We're committed to providing our products to customers around the world, and we appreciate your patience as we work to make this service available.

Order History: 

  • Can I view my order history on the Kennesaw Cutlery website?
    Currently, the order history feature on our website only displays newly placed orders made in the new system. If you wish to access your past order history, please contact our customer service team.
  • How do I access my past order history?
    To inquire about or access your past order history, please call our customer service team at 1-800-735-4439. They will assist you in retrieving the information you need.